Terms of Service

Service: JsonFabrica Operator: MSoftware & Consulting s.r.o., Jelenia 1, 811 05 Bratislava, Slovakia (IČO 48212733, VAT SK2120090544) Contact: info@jsonfabrica.com

1. Acceptance of Terms

By signing up for or using JsonFabrica (the "Service"), you ("Customer", "you") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Service Description

JsonFabrica is an API-based platform that generates synthetic, structured JSON data from customer-defined templates. The Service is provided on a self-serve, subscription-plus-metered-usage basis, as described in our Billing Structure.

3. Accounts and API Keys

You are responsible for maintaining the confidentiality of your API key(s) and for all activity that occurs under your account.
You must notify us promptly of any known or suspected unauthorized use of your account or API key.
You are responsible for the accuracy of the account and billing information you provide at signup.

4. Acceptable Use

You agree not to use the Service to:

Generate, store, or process data that infringes the rights of others or violates applicable law.
Attempt to circumvent usage metering, rate limits, or billing.
Attempt to gain unauthorized access to the Service, other tenants' data, or the underlying infrastructure.
Use the Service to generate data that is misrepresented as real personal or financial data of actual individuals for fraudulent purposes.
Submit real sensitive data as template inputs, seed values, or otherwise into the Service. The Service is designed and intended solely for generating synthetic, non-sensitive data, and is not built, configured, or warranted to handle sensitive data. "Sensitive data" includes, without limitation: actual personal data of real identifiable individuals, government-issued identification numbers, full payment card or bank account numbers, authentication credentials or secrets, and health, biometric, or other special-category data under GDPR Article 9.

We reserve the right to suspend or terminate accounts that violate this section.

5. Billing and Payment

Subscription fees and usage-based (metered) overage charges are billed as described in our current Billing Structure, which may be updated from time to time. Payment is processed through our third-party payment processor. You authorize us to charge your payment method on file for applicable subscription fees and metered overage.

We will give existing subscribers at least 30 days' advance notice before any pricing or plan change takes effect.

6. Refunds and Cancellation

Refunds for the most recent billing period are considered case-by-case at our discretion when usage was light that period. There is no published numeric threshold for this — it is intentionally discretionary.
Only the base plan/subscription fee is eligible for such a refund; metered usage-based overage charges are never refundable, since they reflect consumption already delivered.
Separately, and unconditionally: as an EU-based operator, we grant new subscribers a 14-day cancellation/withdrawal right under EU consumer law, regardless of the discretionary policy above.
You may cancel your subscription at any time; cancellation takes effect at the end of the then-current billing period unless otherwise required by law.

7. Termination

We may suspend or terminate your access to the Service for breach of these Terms, non-payment, or suspected fraudulent or abusive use. You may terminate your account at any time by canceling your subscription. Sections of these Terms that by their nature should survive termination (e.g. payment obligations already incurred, limitation of liability) will survive.

If we terminate your account for reasons other than breach of these Terms (for example, discontinuing the Service), we will give you at least 30 days' notice, and your access will remain active through that notice period.

8. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, except as required by applicable law. To the maximum extent permitted by law, MSoftware & Consulting s.r.o. shall not be liable for indirect, incidental, special, or consequential damages arising from use of the Service.

To the maximum extent permitted by law, our total liability arising from these Terms or the Service is limited to the fees you paid us in the 3 months preceding the claim. We do not make any uptime or service-level guarantee at this time.

The Service is designed to handle only synthetic, non-sensitive data (see Section 4). You are solely responsible for ensuring that no sensitive data is submitted to the Service. To the maximum extent permitted by law, we assume no responsibility and disclaim all liability for any loss, damage, or claim, of any kind, arising from sensitive data being submitted to or processed by the Service in breach of Section 4, whether or not we were aware of it.

9. Governing Law

These Terms are governed by the laws of Slovakia, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts of Slovakia, except where mandatory consumer-protection law provides otherwise.

10. Contact

Questions about these Terms can be sent to info@jsonfabrica.com.